Wednesday 27 November 2013

Job: Christmas Casual Staff


Posted
1
days ago
  • Moorfoot, Sheffield (S1) , S1 2JE

    View map
  • Salary unspecified
  • Employer type:
    Hotel
  • Mercure
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FOOD&BEVERAGE TEAM MEMBER - MERCURE, Name, Sheffield St Paul s Hotel and Spa

At Mercure we offer a wealth of diversity across the globe as part of a major brand. With over 750 hotels in 49 different countries, the largest of all the Accor Hospitality brands, the Mercure brand is one that is recognised worldwide. Each of our hotels is furnished and designed with the utmost respect for its own unique style, local flavour and individual flair. Our employees are passionate about their business and enjoy sharing and displaying knowledge with their guests, making people feel special, and getting details right all with a simple sophistication.


We are currently recruiting CHRISTMAS CASUAL STAFF to join our team.

Duties include:

Providing a warm welcome for guests and making recommendations from the menu/ drinks list if requested
-Provide an excellent customer service that's anticipates individual guest needs
-Bring dishes/ drinks to the table and clear dinner plates, serving dishes and clearing cutlery and dishes away
-Make recommendations of which wine to accompany guest meals
-Prepare and set tables for the next guests
-Ensure the food service area is left clean and tidy once all the guests have left
-Provide drinks service to the tables in the bar, as required.
-To ensure the guests receive high quality services and service provision.
-To be a salesman and go beyond the general level of service expected
-To seek out guests to assist and offer service.
-To maintain the front and back of house areas to a very high standard of presentation
-To assist colleagues in other areas without prompting in a spirit of co-operation
-To ensure that health and safety and procedures are respected (especially HACCP)

Spotlight on Personality:

- Good interpersonal skills and self confidence
- Guest orientated and service minded
- Responsiveness
- Listening and communication skills
- Thorough and well organised
- Attention to detail and quality
- Proactive and Decisive
- Diplomacy and self control
- Working knowledge of English

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Anticipated Start Date: 11-25-13
 
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