Sunday 24 November 2013

Job: ChildLine Counsellor

Working for the NSPCC

Job Details

ChildLine Counsellor

Location North London & East of England
Area of work ChildLine Services

Advert
“10:34 pm. Luke. 13 years old. Online now” – Children need ChildLine to hear theirvoice right now

£24,000 - £27,000 per annum, pro rata, plus rota allowance

Weekend and Night Service

19.25 hours per week, fixed-term contract for 12 months

London, E1 6GL


More and more children are chatting to us online. Children need us when they need us, not when we are available. More and more children need us on weekends and at night. They want a reliable, confidential and accessible service at the time and place that is convenient for them. 

The work we do in ChildLine is all about a child’s voice and a child’s choice!

This is where you can help.  As a ChildLine Counsellor you will be providing a helpline service for children and young people contacting ChildLine with a wide range of issues by phone, email or 1-2-1 chat.

With guidance from ChildLine supervisors, you will work alongside our fantastic volunteers providing high quality responses to every child or young person who contacts ChildLine. 

To be successful in this role you will need to show us you can engage with children and young people, help them explore their feelings and options in a safe way.  You will also have knowledge of child protection systems and best practice and the ability to recognise child protection risk. 

What’s in it for you?  You will get excellent training as a counsellor, on-going support and mentoring from your supervisors, generous pension and holiday package. 

But most importantly, it is an opportunity to change children’s lives! 

You must be available to work between the following hours: Saturday - 1830–0130hrs, Sunday - 1800–0130hrs and Wednesday - 1800–0100hrs (every other week will be for supervision and administration work). These shifts are fixed and we will need your ability to commit to these hours.

Ref:  CLS238
 
Closing date: Midnight on 8th December 2013
Additional Website Text
No agencies please - as a not-for-profit organisation we are committed to keeping costs to a minimum, therefore making more funds available to helping end cruelty to children.
Click here for essential job information (Adobe Acrobat Reader required)
        Job Pack_ CLS238_ ChildLine Counsellor_ London.pdf

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