Recreation Assistant - Glassmill Leisure Centre, Lewisham

Careers in our Leisure Centres Posted on 28th November 2013

Fusion Lifestyle, a highly experienced sports and leisure management organisation formed in 2000, provides sport and leisure services in over 70 facilities nationwide, working in partnership with local authorities and a range of voluntary organisations and schools. We are a registered charity, which means that all our incoming resources are used to improve and develop our facilities and activities. We are one of the fastest growing companies in the leisure industry.

We are currently seeking a vigilant and conscientious Recreation Assistant to provide a safe and enjoyable customer experience for all users of the pool at Glassmill Leisure Centre in Lewisham.

Salary/Hourly Rate:  £8.55 per hour

Contracted Hours: Non Guaranteed Hours

Contract Type: Casual

Main Tasks & Responsibilities:

Supervise the pool in accordance with IQL standards and site NOP and EAP.

Proactively direct pool users’ behavior where necessary.

Carry out minor repairs and remedial work to equipment as and when necessary, undertaking regular inspections and reporting any faults or defects.

Undertake cleaning duties, as appropriate.

Carry out pool testing and other health and safety checks as directed by Centre management, passing results immediately to the appropriate person and escalating potential issues promptly.

Assist with daily operations ensuring effective, accurate and timely set-ups and take-downs and changeovers.

Assist with the preparation of all areas for activities and special events as required.

Assist with deliveries to the centre, storage and stock control.

Assist the members of the public in their use of the facilities, encouraging maximum usage.

Assist in the communication and promotion of the centre’s services.

Establish and maintain excellent relationships with our customers and potential customers, handling and escalating complaints where appropriate.

Adhere to the Equality and Diversity Policy, Health and Safety procedures, operating procedures, customer service standards and uniform policy at all times.

Maintain own mandatory qualifications, licensing and CPD/ training requirements.                                                                                         

                                               

Essential Criteria:

Qualifications

National Pool Lifeguard Qualification (NPLQ) 

Knowledge & Skills

Understanding of relevant health and safety legislation.

Excellent communication skills, including the ability to appropriately correct behaviour of pool users where necessary

Good numerical and written skills.

Good standard of physical fitness.

Ability to work flexibly to meet the needs of the customers.

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