Location
Liverpool Lime Street
Description
Y2013/116 Trainee Conductor (Shifts) Liverpool
Details
Please note this vacancy will close to new applications when a sufficient number has been received.
Salary – £17,855 rising to £25,247 on completion of training
You will be the first point of contact for customers on board our trains therefore you’ll be the face of Northern to our customers. We expect you to be customer focused in everything you do and to provide the customer with a fantastic experience when they are travelling with us.
In order to provide the best service, you’ll have great attention to detail, strong decision-making ability, and a systematic approach to working, as well as being confident and cool under pressure.
Unfortunately from time to time every day does not run smoothly. If there is a delay to your train and there is something you can do about it, we will expect that with the help of your colleagues you approach the problem in a structured, logical way and deploy your excellent communication skills to keep our customers fully informed.
The Conductor also has safety critical responsibilities to undertake. We will give you full training in all aspects of the job to ensure you know your responsibilities and what you are expected to do.
We need you to be able to deal with the varying shift patterns that can start at any time of day/night plus also work weekends too. The working week averages 35 hours, but some weeks you will work more and some weeks you will work less than 35 hours.
Please be aware that medical standards exist for this position along with a strict alcohol and drugs policy which includes random testing.
The medical standards include the requirement for good eyesight, hearing, and to have a general fitness level which gives the ability to walk up to a mile and a quarter on uneven conditions.
As this is such a key role there is an intensive 3 month training programme. The training is a mixture of classroom and location based.
Should you reach the Assessment stage in the Recruitment Process, please note that candidates cannot re-sit the Conductor Psychometric Assessment Centre tests within 6 months of the date of any previous assessment. The Conductor Assessment centre process can only be completed twice.
As well as enjoying a workplace that recognises performance, and the chance to develop, you’ll also receive the following benefits:
· An excellent salary (potentially including shift allowance and overtime)
· Free Travel on Northern services – for you and your family*
· 75% discount on all other Train Operating Companies leisure services*
· Final Salary Pension Scheme (where we pay one and a half times the amount you contribute!)
· A generous holiday entitlement
· Maternity and Paternity Benefits – above the statutory minimum
· Childcare voucher scheme*
· Full uniform for frontline facing roles
· High Street store discounts
· 20% off many tourist attractions in the UK.
· Gym membership discounts
· Employee Assistance Programme – operating 24/7, giving a wide range of advice, support and useful information for employees
· And many more!
*Terms and conditions apply
Closing Date details – Please note this vacancy will close to new applications when a sufficient number has been received.
Please note that we reserve the right to close this vacancy in cases where we receive a high volume of applications. Should you wish to apply for this post, you are advised to complete your application form as soon as possible.
