Reference: KCL BARISTA
Location: London, Greater London
Hours per Week: 40
Job Type: Temp-to-Perm
Pay Rate: £8.55 per hour
Start date: 14/11/2013
Sector: Catering / Hospitality / Events
Job Description
Key Objectives:
SMILE & MAKE GREAT COFFEE
Assist in the preparation, presentation and service of food & beverage and general cleaning duties within the catering and dining areas
To provide excellent levels of customer service at all times to students, college staff and visitors
Maintain a safe working environment and operate within Health, Hygiene and Safety legislation at all times.
Communication & Networking:
Liaise with your line manager to ensure they are aware of any concerns or issues relating to your work environment
Advise your line manager of any issues with the general repair, cleanliness or failure of equipment.
Direct agency and casual staff and assist them to deliver a professional and efficient service.
Service Delivery:
Display all food and beverages in a neat, appealing and safe way.
Effectively operate a till and maintain accurate receipting and accounting of all monies. Cash up a till in line with cash handling policies.
Respond to requests for information from customers in accordance with College policies.
Actively promote and sell the catering services to customers.
Improve the effectiveness and efficiency of service delivery within the department.
Experience / SkillsSMILE & MAKE GREAT COFFEE
Assist in the preparation, presentation and service of food & beverage and general cleaning duties within the catering and dining areas
To provide excellent levels of customer service at all times to students, college staff and visitors
Maintain a safe working environment and operate within Health, Hygiene and Safety legislation at all times.
Communication & Networking:
Liaise with your line manager to ensure they are aware of any concerns or issues relating to your work environment
Advise your line manager of any issues with the general repair, cleanliness or failure of equipment.
Direct agency and casual staff and assist them to deliver a professional and efficient service.
Service Delivery:
Display all food and beverages in a neat, appealing and safe way.
Effectively operate a till and maintain accurate receipting and accounting of all monies. Cash up a till in line with cash handling policies.
Respond to requests for information from customers in accordance with College policies.
Actively promote and sell the catering services to customers.
Improve the effectiveness and efficiency of service delivery within the department.
Relevant experience in making great coffee using traditional machines and giving great service.
Ability to: Decision Make, Planning and Problem Solving:
Plan daily work load to ensure all areas are ready and open on time
Please list relevant experience in your application.
Address customer requests and enquiries in a polite and efficient manner
Present any customer complaints or compliments to your line manager
QualificationsAbility to: Decision Make, Planning and Problem Solving:
Plan daily work load to ensure all areas are ready and open on time
Please list relevant experience in your application.
Address customer requests and enquiries in a polite and efficient manner
Present any customer complaints or compliments to your line manager
F&B experience
Friendly and helpful attitude
Knowledge of Food Hygiene
Knowledge of Health and Safety
Health & Safety ConsiderationsFriendly and helpful attitude
Knowledge of Food Hygiene
Knowledge of Health and Safety
Normal Busy Kitchen / Food and Beverage Environment
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