Job: RESTAURANT BARTEAM LEADER

11/14/2013

RESTAURANT BARTEAM LEADER

Job Reference 140742 • Job Category Restaurant - Head waiter (m/f)

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HOTEL OR ENTITYibis London Earls Court

City

 

West London

 

State

 

London (England)

 

Country

 

United Kingdom  

All over the world and at very competitive rates, ibis hotels offer their guests a well-designed and fully-equipped bedroom, as well as all the services of a modern economy hotel.

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CONTRACT

Job Level	Employee
Status	Full Time
Anticipated Start Date	11-15-13

CONTACT

Laurent BERNARD 

207/6100880

SKILLS

Level of Education

A level

Areas of study

Food and beverage

Languages essential

English

ESSENTIAL REQUIREMENTS

Team player
To be able to work under pressure
to be flexible 
Request to work early or late shifts

KEY TASKS
FOOD & BEVERAGE TEAM MEMBER / WAITER / WAITRESS - HOTEL IBIS XXX / LOCATION XXX - SALARY XXX Ibis group is the largest European economy hotel network and is continuing to expand. The Ibis chain is widely recognised for its excellent value for money and convenient locations with more than 950 hotels in 58 countries, including 58 hotels in the UK and Ireland. Ibis is the first hotel brand to receive ISO 9001 certification rewarding our commitment to the highest standards as illustrated by "the 15 minute satisfaction guarantee", if a problem with the hotel is not solved in 15 minutes the guest stays for free.  Our belief is that extraordinary customer service should be demonstrated by each and every team member and it's in our culture, covering training, coaching, and motivation, to achieve the highest possible standards in service to both our guests and colleagues. If you see yourself as a person who is always prepared to deliver an extraordinary service, the Ibis XXXX are looking to recruit a Food & Beverage Team member to join the team. In this role you will be responsible for serving food and drink to guests. Duties Include - Providing a warm welcome for guests and making recommendations from the menu if requested - Provide an excellent customer service that’s anticipates individual guest needs - Bring dishes to the table, serving dishes and clearing cutlery and dishes away - Prepare and set tables for the next guests - Ensure the food service area is left clean and tidy once all the guests have left Spotlight on Personality - Good interpersonal skills and self confidence - Guest orientated and service minded - Responsiveness - Listening and communication skills - Thorough and well organised - Attention to detail and quality	IBIS AND ITS PEOPLE Simplicity, Modernity, Well-being Acteurs, the Ibis staff training and professional development programme, enables staff to: - become more professional by acquiring new skills, - learn a second profession, - be more independent in guest relations, - receive recognition for their skills
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